Owners and lessees of certain Toyota vehicles may be eligible to receive information and instructions to help identify and minimize an alleged “Echo Issue” affecting hands-free phone calls.
Arias Sanguinetti Wang & Team LLP is proud to announce a nationwide class action settlement on behalf of Toyota vehicle owners and lessees nationwide. The lawsuit, Kesselman v. Toyota Motor Sales, U.S.A., Inc., et al., alleged that a defect in the hands-free phone system caused an echo that impaired the calling experience.
This means that if you experienced audio feedback or echo when using your Toyota hands-free system, you may be eligible to access resources and instructions provided through the settlement to help address the issue. Toyota has denied liability. The affected vehicles include model years spanning multiple states and models such as the 4Runner, Tacoma, Tundra, Highlander, Prius, Sequoia, and others. You can learn more about how to get the help provided in the settlement at the official settlement website.
Details of Litigation Process that Occurred
After extensive litigation across multiple states, the parties reached a settlement providing injunctive relief to address the alleged Echo Issue. Unlike a typical monetary payout, this settlement provides a nationwide outreach program and instructions designed to help drivers identify and minimize the issue.
The Court granted preliminary approval of the settlement and appointed Arias Sanguinetti Managing Partner Mike Arias, Trial Counsel Anthony Jenkins, and Trial Counsel Craig Momita as Class Counsel. We are pleased to have reached a resolution that requires Toyota to implement a nationwide outreach program to help inform drivers how to address the issue.
What You Should Know About the Settlement
If you own or lease a Toyota vehicle affected by the hands-free Echo Issue, it’s important to understand what this settlement provides. While the relief in this case is non-monetary, it ensures Toyota takes concrete steps to help drivers directly. This includes a nationwide outreach program, direct notice to drivers, and step-by-step instructions to help adjust settings and minimize the echo issue.
The settlement does not release class members’ rights to pursue claims for monetary damages, personal injury, or wrongful death.
Get Help Accessing Support from the Toyota Settlement
At Arias Sanguinetti, our team of Los Angeles consumer class action lawyers has extensive experience helping clients in cases involving product defects, consumer fraud, and class action litigation. We work to hold companies accountable and ensure affected consumers receive real solutions.
If you own or lease a Toyota vehicle affected by the hands-free Echo Issue, contact us today for a free consultation. Our legal team will answer your questions and guide you through accessing the support you deserve.
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What Is a Class Action Lawsuit?
A class action is a type of lawsuit that allows a large group of people to take legal action together when they’ve been harmed in the same way by the same conduct. These cases often involve issues that may not make sense to pursue individually but, collectively, can hold companies accountable.
In this case, thousands of Toyota drivers allegedly experienced an echo issue with their hands-free systems. The settlement provides a mechanism to inform drivers how to address the issue on a nationwide basis.
